Question 1

How much does custom software cost?

Accepted Answer

Our projects typically range from $1,500 for simple websites to $25,000+ for complex business systems. We provide fixed quotes-no hourly billing or surprise costs. Many clients find custom software costs less than 12 months of the SaaS subscriptions they replace.

Question 2

Do you charge hourly or fixed prices?

Accepted Answer

We only work with fixed quotes. After our discovery process, you'll know exactly what you're paying before we write a single line of code. This protects both of us and eliminates the anxiety of hourly billing.

Question 3

Is there a deposit required?

Accepted Answer

Yes, we typically require 50% upfront to begin work, with the remaining 50% due upon completion. For larger projects, we can arrange milestone-based payments.

Question 4

Why are you cheaper than other agencies?

Accepted Answer

We've eliminated the bloat: no account managers, no layers of project managers, no fancy office overhead. We use modern AI-assisted development tools to work faster. The savings go directly to you.

Question 5

How long does a typical project take?

Accepted Answer

Simple websites can launch in 1-2 weeks. Business applications typically take 4-8 weeks. Complex enterprise systems may take 2-3 months. We'll give you a timeline estimate during our free scoping call.

Question 6

What is your development process?

Accepted Answer

We follow a lean process: 1) Discovery call to understand your needs, 2) Proposal with fixed quote and timeline, 3) Design mockups for approval, 4) Development with regular check-ins, 5) Testing and revisions, 6) Launch and handoff. You're involved at every step.

Question 7

How involved do I need to be?

Accepted Answer

We handle the technical work, but your input is valuable. Expect a 30-minute discovery call, design review sessions, and brief weekly updates. Total time commitment is usually 2-3 hours throughout the project.

Question 8

What happens if I need changes during development?

Accepted Answer

Small tweaks and adjustments are expected and included. For significant scope changes, we'll discuss the impact on timeline and cost before proceeding-no surprises.

Question 9

What technologies do you use?

Accepted Answer

We use modern, battle-tested technologies: React/Next.js for frontends, Python/FastAPI or Node.js for backends, and cloud platforms like Google Cloud, AWS, or Vercel. We choose the best tools for each project-not whatever's trendy.

Question 10

Will I own the code?

Accepted Answer

Absolutely. Upon final payment, you own 100% of the code and intellectual property. We can also set up your own hosting if you prefer, or recommend managed options.

Question 11

Can you integrate with my existing systems?

Accepted Answer

Yes! We regularly integrate with CRMs, payment processors, accounting software, email platforms, and custom APIs. If it has an API, we can connect to it.

Question 12

What about security?

Accepted Answer

Security is built-in, not bolted on. We follow OWASP best practices, use encrypted connections (SSL/TLS), implement proper authentication, and follow the principle of least privilege for data access.

Question 13

Do you provide hosting?

Accepted Answer

We can set you up with serverless hosting (typically $0-50/month for most applications) or fully managed hosting with monitoring and updates. Your choice-we're flexible.

Question 14

What support do you offer after launch?

Accepted Answer

Every project includes 30 days of bug-fix support after launch. Beyond that, we offer optional maintenance retainers for ongoing support, updates, and new feature development.

Question 15

What if something breaks?

Accepted Answer

During the 30-day warranty period, we fix bugs at no extra cost. After that, we offer support retainers or ad-hoc fixes. We also provide documentation so your team (or any developer) can maintain the code.

Question 16

Can I hire you for ongoing work?

Accepted Answer

Yes! Many clients keep us on retainer for ongoing improvements, new features, and support. We offer flexible monthly arrangements based on your needs.

Question 17

Do you provide training?

Accepted Answer

Every project includes documentation and a walkthrough session. For complex systems, we can provide additional training for your team.

Question 18

How do I get started?

Accepted Answer

Use our free project scoper on the homepage to get an instant estimate, or schedule a discovery call. We'll discuss your needs, provide a fixed quote, and you can decide if we're the right fit.

Question 19

What information do you need from me?

Accepted Answer

Start with the basics: what problem are you solving, who will use the software, and any existing tools you're using. We'll ask clarifying questions during our call. No technical knowledge required.

Question 20

Do you work with startups and small businesses?

Accepted Answer

That's our specialty! We're built to serve small and medium businesses who need custom software but can't afford traditional agency prices.

Question 21

What if I'm not sure what I need?

Accepted Answer

That's exactly what our discovery process is for. We'll help you clarify requirements, suggest solutions, and ensure we're solving the right problem before any work begins.

FAQ

Pricing & Budget

Process & Timeline

Technical Questions

Support & Maintenance

Getting Started

Let's Talk